The following Long Lines disclosures are in reference to the FCC Open Internet Rules.
Service Description
Long Lines directly offers broadband services in select markets.
Service Offerings
Cable Modem
| Plan | Download | Upload | Price |
|---|---|---|---|
| Limited | 1.5 MB | 1.5 MB | $24.99 |
| Basic | 10 MB | 2 MB | $44.99 |
| Essential | 25 MB | 2 MB | $54.99 |
| Extreme | 50 MB | 2 MB | $64.99 |
DSL
| Plan | Download | Upload | Price |
|---|---|---|---|
| Limited | 1.5 MB | 768k to 1 MB | $24.99 |
| Basic | 10 MB | 768k to 1 MB | $44.99 |
Performance
Long Lines offers a speed test to any user or customer, available at www.longlines.com/internet/speed_test.php.
Congestion Management
Long Lines does not implement any congestion management techniques. Long Lines operates our network to accommodate the necessary traffic requirements. In the event of congestion, all traffic is classified as best effort.
Content, Applications, Service and Device Providers
As a full service Internet Service Provider, Long Lines delivers a full suite of Internet-based applications, which include:
- Voice over Internet Protocol (VoIP)
- Web Hosting
Long Lines does not discriminate any customer traffic. Long Lines utilizes the network management techniques that are equal and standard across all user applications. We do not modify our network to make our directly served applications perform better than applications a user would access over the general Internet. For example, Long Lines does not manipulate our network to perform better for customers accessing Long Lines email servers versus Long Lines customers accessing Google’s Gmail.
The network management practices employed by Long Lines do not differ between our directly offered applications and those general applications offered over the Internet.
Security Measures
In the event of Denial of Service (DoS), Distributed Denial of Service (DDoS) attack, spoofing or other malicious traffic, Long Lines will implement inbound and outbound filtering on specific hosts. These actions will be performed to ensure reliability and availability of the Long Lines Network. These actions will not be utilized for normal Internet applications and traffic.
